One subscription covers confirmation, shipping, returns, customer messaging and marketing. Free white-glove onboarding. Cancel anytime.
Pricing is transparent and pay-as-you-go. Carrier and WhatsApp conversation costs are pass-through at provider cost — we never mark them up.
Our team gets your store, carriers, WhatsApp and AI agent fully set up for you.
We connect your stores, carriers, WhatsApp number and AI agent so you can start selling — no work on your side.
| Feature |
Starter
$59
|
Growth
$99
|
Advanced
$199
|
Business
Custom
|
|---|---|---|---|---|
| Orders & leads / month | 1,000 | 5,000 | 20,000 | Unlimited |
| Team members | 4 | 9 | 20 | Unlimited |
| WhatsApp numbers | 3 | 6 | 9 | Multiple |
| Included messages |
1,000 then $5 per 1,000
|
5,000 then $5 per 1,000
|
10,000 then $5 per 1,000
|
High limits |
| Shipping carriers | 2 | 5 | 10 | Unlimited |
| Automations / month | 10,000 | 50,000 | 100,000 | Unlimited |
| Analytics | Basic reports | Standard reports | Advanced analytics | Custom reports |
| API access | Basic | Standard | Advanced | Custom |
| Account manager | ||||
| Support level | Basic | Priority | Priority | Dedicated |
| Confirmation & Call Center | ||||
| Agent call queues with auto-callback | ||||
| Call recordings attached to orders | ||||
| Call outcomes & confirmation-rate stats | ||||
| Follow-up & relaunch queues | ||||
| Browser VoIP softphone (no hardware) | — | |||
| WhatsApp voice calls | ||||
| AI-answered WhatsApp calls | — | — | ||
| Messaging & AI | ||||
| One inbox — WhatsApp, Instagram & Email | ||||
| WhatsApp interactive, template & catalog messages | ||||
| Visual chatbot flow builder with playground | ||||
| Website live-chat widget with its own inbox | ||||
| AI agent replies on WhatsApp & Instagram | ||||
| AI understands customer voice notes | ||||
| In-app AI copilot for your team | ||||
| Scheduled AI prompts & AI insights | — | |||
| Quick replies, labels & smart assignment | ||||
| Auto-assign orders & conversations to agents | ||||
| Presence-aware routing — only online agents get assigned | ||||
| Business hours, out-of-office replies & welcome messages | ||||
| Support tickets with agent work queues | ||||
| Shipping, Returns & COD Cash | ||||
| Returns & exchange centers | ||||
| Out-of-stock handling & notify rules | ||||
| COD payouts reconciliation & ledger | ||||
| Shipping label printing | ||||
| Public order-tracking page for your customers | ||||
| Carrier webhooks & status rules | ||||
| City corrections — clean COD addresses before dispatch | ||||
| Marketing & Recovery | ||||
| Abandoned-cart recovery over WhatsApp | ||||
| Campaigns — WhatsApp, Email & Instagram | ||||
| Win-back, welcome & follow-up flows | ||||
| Upsell offers | ||||
| Discount & coupon engine | ||||
| Signup forms, segments & customer groups | ||||
| UTM & marketing analytics | ||||
| Sales, Stores & Inventory | ||||
| Custom pipelines & stages — your workflow, your names | ||||
| Custom order fields & custom fees | ||||
| Customer risk scoring (COD fraud shield) | ||||
| Duplicate order & customer detection + merge | ||||
| Draft orders & payment links | ||||
| Order timeline, team notes & comments | ||||
| Bookings & appointments with public pages | ||||
| POS with barcode scanning | — | |||
| Multi-store & sales channels | — | |||
| Multi-currency & multi-language | ||||
| Multi-location inventory & stock states | — | |||
| Team & HR | ||||
| Roles, permissions & assigned-only visibility | ||||
| Attendance, leave balances & business hours | ||||
| Commissions tracking | ||||
| Expense tracking with recurring expenses | ||||
| Internal team chat | ||||
| Presence & agent-performance analytics | ||||
| Stage-move governance & audit logs | — | — | ||
| Screen recording & live supervision | — | — | ||
| Automations & Integrations | ||||
| Visual drag-and-drop automation builder | ||||
| Ready-made automation templates — one-click install | ||||
| Automation run history & per-step stats | ||||
| 95+ ready integrations Browse all | ||||
| 55+ shipping & logistics carriers | ||||
| Store platforms — Shopify, WooCommerce, YouCan, PrestaShop & more | ||||
| Channels — WhatsApp, Instagram, Telegram & TikTok | ||||
| Email & SMS — Gmail, SMTP, SendGrid & Twilio | ||||
| Stripe payments | ||||
| Apps — Slack, Google Sheets, Google Calendar, OpenAI, Gemini, Odoo & more | ||||
| Connect anything else — webhooks, developer API & custom apps | ||||
| Mobile app — most of eGrow in your pocket, calls included | ||||
| Platform & Security | ||||
| Two-factor auth & passkeys | ||||
| Trusted devices & session management | ||||
| Outbound webhooks with retries & audit | ||||
| API tokens & developer API | ||||
| MCP server — connect AI tools to your store | ||||
| Global search across orders, customers & products | ||||
| Bulk imports — orders, customers, products | ||||
| OAuth apps | — | — | ||
One answers your customers. One works for you behind the scenes. You only pay when they actually work.
Lives inside your inbox and talks to customers the way your best agent would — even at 3 AM.
Doesn't wait for messages — you give it a mission and tools, and it runs it for your business.
Both agents come with every plan. No monthly AI fee. If they do nothing, you pay nothing.
Each AI reply costs between half a cent and 3 cents ($0.005–$0.03). Two things decide the price: how much the AI had to read and think, and which brain you picked. It's like transport — a scooter and a race car both get there, but the race car costs more per ride.
1,000 AI answers ≈ $5–$30. If the AI confirms even a handful of orders a month, it pays for itself many times over. You see the exact cost of every reply in your billing — no surprises.
Move the sliders to match your volumes — we pick the cheapest plan that fits and estimate your total.
Tell us your volumes — we'll pick the cheapest plan that fits and estimate the total.
We don't run an open trial — but every paid plan is backed by a 7-day money-back guarantee. If a month doesn't pay for itself you get a full refund, no questions asked.
Our done-for-you onboarding is normally a $149 one-time service — and it's included free on every plan. A dedicated account manager wires up your stores, carriers, WhatsApp number and AI agent for you and imports your products — Mon–Fri, 8 AM–5 PM GMT+1. You also get 30 days of expert support. Most stores are running on auto-pilot within 24 hours of signup.
Nothing breaks — we'll notify you before you hit the cap. You can top up via add-ons (extra automations, seats, WhatsApp numbers) or upgrade to a higher plan in one click.
They're pass-through. WhatsApp conversation fees go to Meta, shipping fees go to your carrier — eGrow never marks them up. You see exactly what you pay each provider, line by line.
Anytime, in one click — upgrade or downgrade with prorated billing. There's no minimum commitment beyond the current month.
Yes — the Business plan is custom-priced for high-volume stores. Talk to sales and we'll put together a quote based on your order volume, number of brands and integration needs.
Pick a plan, get set up by a dedicated account manager and start auto-confirming orders & leads today. 7-day money-back guarantee.
